In order to add your GoToWebinar Integration you will need to first navigate to Integrations within AEvent, click Add Integration and then search / select GoToWebinar.

Then name your integration as you see fit, and click 'Add'

Next login to GoToWebinar using the account you wish to integrate with AEvent.

AND click Allow.

PLACEHOLDER FOR ALLOW WINDOW PROMPT

The next window it is CRITICAL that you enter your login information for GoToWebinar.

DO NOT TRUST A PREFILL / YOUR PASSWORD TOOL.

It will be incorrect and your webinar startup will fail, as the login credentials are essential to us automating your webinar. Without the correct information entered here, our automations won't be able to host your webinar.

The prefill tools will populate this window with your AEvent login information NOT your GoToWebinar login information.

PLACEHOLDER FOR GOTOWEBINAR CREDENTIALS SCREENSHOT

Upon successful integration you will see the newly added integration in your AEvent integration area.

Once your GoToWebinar account has been successfully added, you will be see it's Connected state, and you are able to click on 'Test'.

A successful connection will yield a positive test result. Congratulations, your GoToWebinar API account is now successfully connected to AEvent!

Next step and it's a crucial one, is allowing our devices to login to your GoToWebinar account in order to host your webinar.

Please ENSURE you cover this tutorial HERE

With AEvent / GoToWebinar Automation, You can automate messages and send to everyone during the Live Webinar.

To create this type of automation, it is imperative that the time defined in the action falls WITHIN the webinar time (If the timeline automation is set for automatic, the time set, needs to fall within the length of video. If set for manual, the time set needs to fall within within the allotted manual time that is defined).

If you are attempting to set this automation, and the Auto Chat to Audience is NOT selectable, please ensure you are attempting to set the action DURING the webinar timeframe.

In the example below, the timeline is set for automatic, and the action is set for After - 2 minutes, at this time the automation will send a message to everyone, welcoming them to the call (for What select Live Event Automations, and then Auto Chat to Audience). When this action is triggered, the viewer on the Webinar will receive the message as if the Presenter (automated computer) has sent this message.

Because this message is sent to everyone, it is NOT customizable per registrant.

Once clicking on Create, We see the Auto Chat to Audience Action set within our timeline.

Auto Chat to Audience can be a great way to help simulate a live-webinar, engaging the audience at the right time, dropping the Call to Action at the needed time etc. Even if you have live support on the call, this automation can help ease manual tasks within your Event.

Note: This action only works with timeline setting of Event automation type: Automatic and Semi-Automatic. This does NOT work during a manual aka 'Live' GoToWebinar Event. Location: Timeline ➜ Event Info ➜ Event Automation (Presentation).

While GoToWebinar doesn't have the support for a Pop-Up button within their app, AEvent supports the ability of offering an on-screen overlay, which appears on the upper portion, or lower portion of your video, when you set it to.

This functionality can be used both, for Countdown timers / Dynamic Call to Action links, as well as bonus offerings etc. The use-case of this function is to enable you the ability to make quick on-the-fly changes to your videos, without the need of hiring an expensive video editor or going through the task yourself.

EXAMPLE

The above example (viewed from the attendees perspective within the GoToWebinar app), is displaying the top 1/3 overlay, with my link and text. I have the countdown timer showing, Counting Up, and using style 4. For this pop-over, I have it set to display until the end of the webinar.

You can have multiple CTA Popups per webinar, displaying for a set time, then disappearing, OR displaying until the end. There are a variety of display options as you can see below

EXAMPLE

Note: This action only works with timeline setting of Event automation type: Automatic and Semi-Automatic. This does NOT work during a manual aka 'Live' GoToWebinar Event. Location: Timeline ➜ Event Info ➜ Event Automation (Presentation).

Utilizing GoToWebinar Email abilities is something that can help boost the attendance rate. GoToWebinar excels at ensuring their email reaches the inbox, so why not take advantage of that?

In addition to our recommendations of using the Email section of the timeline to utilize those emails, we also enable the ability to 'Change Subject / Title' of the upcoming Webinar. When the subject is changed GoToWebinar will send an email alerting all registrants of that change, thus enabling another email from GoToWebinar to be sent (perfect for a 20 minute before reminder)!

In order to set this automation, it is imperative (and required) that the time defined is at a minimum 20 minutes BEFORE the start of the webinar. (If you have a countdown room enabled, the time needs to be added to that).

In the example below, 20 minutes prior to the start of the event, AEvent will send an API call to GoToWebinar changing the subject of the webinar. All registrants will receive the updated title email. (which includes their join links).

Once you've entered all the information needed, click Create and you will see the newly created action on your timeline.

Note: If an Organizer starts the webinar prior to this automation action firing, GoToWebinar will reject the Subject Change API call, and the action will fail.

Best Practice: let the Automated Computer join first, and only join as an Organizer 5 minutes prior to start time!

If you are encountering issues with your GoToWebinar integration, it is possible that the API key issued from GoToWebinar has been reset If you click 'Test' and it is NOT successful, first step we recommend is reconnecting your integration.

By clicking Re-Connect you will be prompted to Login to GoToWebinar

Since you have previously allowed the app access, unless removed you will not have to re-allow thru GoToWebinar.

The next window it is CRITICAL that you enter your login information for GoToWebinar.

DO NOT TRUST A PREFILL / YOUR PASSWORD TOOL.

It will be incorrect and your webinar startup will fail, as the login credentials are essential to us automating your webinar. Without the correct information entered here, our automations won't be able to host your webinar.

The prefill tools will populate this window with your AEvent login information NOT your GoToWebinar login information.

PLACEHOLDER FOR GOTOWEBINAR CREDENTIALS SCREENSHOT

Once logged in, your integration will shows as Connected, and you are able to click on 'Test'.

A successful connection will yield a positive test result. Congratulations, your GoToWebinar account is now successfully Re-connected to AEvent!

If you want to remove your GoToWebinar integration from AEvent, you need to navigate to Integrations, locate your GoToWebinar integration and click on the trashcan icon.

You then will be prompted to confirm deletion.

(NOTE: Removing this integration will immediately effect it's use with any timelines that it is active in. Any scheduled webinar using this integration will be immediately disconnected.)

IF you are experiencing issues with this integration, but do not desire to REMOVE it, we recommend on reconnecting it instead. This will allow it's configuration to

continue as set within your timelines.

Once you confirm removal, the integration within AEvent no longer exists.

By utilizing GoToWebinar's powerful email features and superb inboxing, you can ensure effective communication with your webinar attendees and maximize the impact of your online events. Not only that, but their inboxing is solid, so why not take advantage of what they offer??

First to enable this, we need to open the timeline we are working with in order to edit the GoToWebinar Emails.

Then click on Email.

Here you can Enable and Customize the Confirmation, Reminder, Attendee and Non-Attendee emails. These emails cannot be customized per registrant, they are customized per/webinar. However there are dynamic variables that can be used (accessible through Personalization menu within emails)

Once you edit the emails to your liking, save the timeline and you are done.

NOTE: This is NOT retro-active for webinars that have already been scheduled. This setting will ONLY be applied to newly scheduled webinars using this timeline.

To learn more about our GoToWebinar email section in your timeline and it's use, please review our tutorial here

When you integrate GoToWebinar during setup, you're asked to enter your GoToWebinar credentials.

Sometimes the system will autosuggest credentials you can use but you MUST make sure you enter GoToWebinar's credentials to successfully integrate with AEvent

Should you continue to encounter issues or have any questions, please reach out to Support.