Whether using Zoom, GoToWebinar, OR AStream, utilizing our Support Center for your support teams is all done here!
Engage with your live audience on AStream or see a minute-by-minute screenshot of updates of your GoToWebinar or Zoom Events here.
Need to quickly join? Any Co-Organizer / Co-Host / Panelist link that was created when the Timeline was scheduled can be obtained from our Support Portal for your Live Event.
Our support portal operates in a way where you can also share the access link to the support portal without needing to share your AEvent account access. The link doesn't change Unless you initiate a change (more on that later).
To either open the support portal, or to copy the link and share with your team, click the Headphone Icon in the lower right hand corner, and a popup menu will appear.
Reset Support Link - Want to change the link / key that is used to access your Support Portal? Clicking this will do so.
Copy Support Link - Click Here to copy your Support Portal link to share with someone else, or bookmark it.
Open Support - Below, we've commented on the functionality of the support portal with each delivery platform being used within your timeline. The support portal view CAN support different platforms at the same time. Below, for ease of review, we've divided the graphic tutorial based on type.
AStream Support Portal - Click to enlarge image.
Zoom Support Portal - Click to enlarge image.
GoToWebinar Support Portal - Click to enlarge image.
