Drop Cowboy is a GREAT service; it is a Ringless Voicemail & Text Marketing service.
Your lead can be sent an SMS or a Ringless Voicemail msg not only at the time of registration but anytime throughout your campaign, you can target the right audience by sending them the right msg.
With both Drop Cowboy SMS and Ringless Voicemail Capabilities, along with AEvent, your Messaging needs are finally unlocked!
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Finding Your Drop Cowboy API Credentials
You will need to log into your Drop Cowboy account.
Go to the top right and select My Account.
On the drop-down menu that comes up, select API.
On the next screen, you will want to copy the team_id: and the secret: and paste into something like Notepad or keep this open until you integrate with AEvent in the step below.
Adding your Drop Cowboy Account to AEvent
In order to add your Drop Cowboy Integration, you will need to first:
Navigate to Integrations within AEvent.
Click Add Integration in the top right.
Search and select Drop Cowboy.
Then name your integration as you see fit, and click Add.
Once here, you will need to get your API info we got in the step above ⬆️, and paste the team_id: and the secret: into the popup and click continue.
Once your Drop Cowboy account has been successfully added, you will see its Connected state, and you will be able to click on Test.
A successful connection will yield a positive test result.
Congratulations, your Twilio account is now successfully connected to AEvent!
Activating your Drop Cowboy Integration within a Campaign and setting up an on-registration SMS or RVM
Go to the campaign you want to use Drop Cowboy on and go to the integration settings:
Find Drop Cowboy and toggle it on.
🗒️ NOTE: 🗒️
As long as you have Activated the integration, you are good to use it for your Timeline Actions.
If you wish to only use Drop Cowboy thru timeline actions and not when someone registers for your event, you can skip the rest of this step.
Setup For SMS
From the setting here, you can:
Click the Cog Wheel for the Integration's Settings
Click the checkbox for On-Registration Action
Select the Action SMS
Create your Message and use the Personalization Options
Set the Reply Goes To: Number
Select the Number Pool
Click on Update Settings
Setup For RVM
From the setting here, you can:
Click the Cog Wheel for the Integration's Settings
Click the checkbox for On-Registration Action
Select the Action RVM
Select the Audio Message you pre-recorded for this event
Set the Reply Goes To: Number
Select the Number Pool
Click on Update Settings
That is it! You have set up your Drop Cowboy integration to trigger when someone registers for your Event.
Creating a Timeline Action to Send a Drop Cowboy SMS
Go to the timeline and day you want to trigger your Action/s. Make sure that the integration you want to use is active on this timeline (see how above ⬆️).
Click on the Create Action button in the top right to get started.
Select the Date and Time that you wish the action to occur
Select the Audience you are targeting
Select your Drop Cowboy Integration
Select the option Send SMS
Create the message you want to send
Set the Reply Goes To: phone number
Select the Number Pool
Then click Create
This is how it will look on your timeline.
Your Drop Cowboy Send SMS Action has now been created, and you can view it on your timeline. Per the example above, 5 minutes prior to the event starting, an action will occur that will send an SMS to all registrants registered for the scheduled event.
Creating a Timeline Action to Send a Drop Cowboy RVM
Go to the timeline and day you want to trigger your Action/s. Make sure that the integration you want to use is active on this campaign (see how above ⬆️).
Click on the Create Action button in the top right to get started.
Select the Date and Time that you wish the action to occur
Select the Audience you are targeting
Select your Drop Cowboy Integration
Select the option Send Ringless Voicemail
Select a Prerecorded MP3 message to use
Set the Reply Goes To: phone number
Select the Number Pool
Then click Create
This is how it will look on your timeline.
Your Drop Cowboy Send RVM Action has now been created, and you can view it on your timeline. Per the example above, 5 minutes after the event starts, an action will occur that will send an RVM to all registrants registered for the scheduled event.
How to reconnect your Drop Cowboy Integration
If you are encountering issues with your Twilio integration, it is possible that the API key issued from Twilio has been reset or changed, OR your account is in a negative state. Click Test.
If you click 'Test' and it is NOT successful, the first step we recommend is reconnecting your integration.
By clicking Re-Connect, you will be prompted to re-enter your Account info for Drop Cowboy.
Once you re-enter your credentials and click Continue, your integration will show as Connected, and you will be able to click on 'Test'.
If your test still fails, we recommend checking your Drop Cowboy account balance to ensure it is positive or it has a current credit card attached.
A successful connection will yield a positive test result.
Congratulations, your Twilio account has now successfully Reconnected to AEvent!
How to remove your Drop Cowboy Integration from AEvent
If you want to remove your Drop Cowboy integration from AEvent:
Navigate to Integrations.
Locate your Drop Cowboy integration and click on the trashcan icon.
You then will be prompted to Confirm deletion.
Once you confirm removal, the integration within AEvent no longer exists.
⚠️ NOTE: ⚠️
Removing this integration will immediately affect its use with any campaigns that it is active in.
If you are experiencing issues with this integration but do not desire to REMOVE it, we recommend reconnecting it instead.
This will allow its configuration to continue as set within your campaigns.
🆘 Help Is Here 🆘
If you have any questions about this Integration, please reach out to our Support Team with any questions about the Drop Cowboy, and AEvent Integration.