The Time Counter is visible in the upper right-hand corner of the screen and can either Count Up (from the start of the Event), Count Down (until the end of the Event), and Disabled / Hidden.

Live Stream Image - If showing our platform shows a Live Stream logo in both the upper right-hand corner as well as within the video player itself.

Pre-Webinar Background - In the screenshot below, we can see the Countdown Room / Pre-Event Room. The background shown in our screenshot is the default. You can select your own here.

AEvent Logo - In the screenshot above, in the upper left corner, you can see an AEvent logo. Making a selection here would replace that logo with your own.
(Upload to your Media/Images, and then you can select it here).

Favicon - By default, the tab opened to our AStream platform will have an AEvent-logo .ico. However, you can customize this to your logo by uploading an .ico of your own.

There are strict limits on favicon icon sizes. For most browsers, we recommend using 16 x 16 or 32 x 32 pixels.

AStream's player allows for 3 types of 'Live Audience Count.'

#1, Show True: exactly as it sounds.

#2, Hide: exactly as it sounds, when selected, the viewer count will not be visible.

#3, Peak: This feature allows you to simulate a live audience, further adding to the like-live feel of the AStream platform.

With Peak, there are 6 values that need to be defined. We will walk through how these correspond to the simulated event from the image above and the information below.

At the start of the webinar, there will be 10 (Start Attendees); the surge point is defined as 2 (Surge Point Time Minutes). So between the start of the webinar and 2 minutes in, the count will rise from 10 to 23 (Surge Point Attendees). Then, from 2 minutes to 15 (Peak Time Minutes), the count will rise from 23 to 40 (Peak Attendees). Then, from the 15-minute mark until the (End) of the webinar, it will drop to 18 (End Attendees).

The flow in which the numbers move is mimicked to be as realistic as possible. The example above would be for a short 30 Event, in which the link drop was before the 15-minute mark. We suggest using the Surge Point, as that is the first 10-15 minutes when a webinar starts getting heated up. The Peak Time is your Call to Action time, the first time you drop the link, price point, etc.

If a Secondary Video is selected within the Event Details setting, an option to select the secondary video as the audio source is presented here.

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As an SOP, we DO recommend using the audio source from the secondary video, as opposed to the primary video, to ensure the presenter's lips and audio.

There are 3 different options when it comes to Live Chat and its use with AStream.

#1, Disabled: there is simply no interface for chat on the platform.

#2, Show All Chat to Everyone; as it sounds, all attendees can engage with each other as well as any Support personnel.

#3, Only Support Sees Attendee Messages: this will keep all chat private between your attendees and your support staff.

Show Timestamp: If enabled, it presents a timestamp of when the message was sent.