Slybroadcast offers the power of voicemail WITHOUT making a phone call. Ringless Voicemail (RVM) can be a useful asset, both with reminders leading up to your event and further targeting a specific audience with your specific voice message.
The phone doesn't ring, but there is a new voicemail, simply record an MP3 and upload into AEvent Media, then follow the guides below to setup your Slybroadcast integration and activate it within your campaign.
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Timeline Actions:
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Adding your Slybroadcast Account to AEvent
In order to add your Slybroadcast Integration, you will need to first navigate to Integrations within AEvent, click Add Integration, and then select Slybroadcast.
Then name your integration as you see fit, and click 'Add'
Simply enter your Slybroadcast login details for authentication purposes.
(Do not allow autofill or a password tool; what it populates will be your AEvent login, NOT your Slybroadcast login!)
Once your Slybroadcast account has been successfully added, you will be see it's Connected state, and you are able to click on 'Test'.
A successful connection will yield a positive test result. Congratulations, your Slybroadcast account is now successfully connected to AEvent!
Configuring your Slybroadcast Integration within a Campaign
In order to utilize your Slybroadcast Integration within AEvent, you need to activate it within the campaign you are working with. To do this, open the campaign you are working on.
Then select Integrations, set your Slybroadcast Integration as Active, and click on the cogwheel to (IF you want to send an RVM on registration. If you wish to only send an RVM thru a timeline action, you can skip the cog-wheel.
IF sending on-registration, you'll need to activate the selection, select an audio, and enter the number from which you want to send the Voicemail.
And that's it. From here, you can create a timeline action utilizing your Slybroadcast Integration.
Creating a Timeline Action to Send a Slybroadcast Ringless Voicemail
Sending a targeted Ringless Voicemail to not only registrants but to cart abandoners, non-attendees, etc., can be powerful.
First, you must upload an MP3 recording to send.
Access the "Media" section from your AEvent Dashboard and click on "Upload Media."
You may Drag and drop files or click on "Browse" to locate and select your audio file.
Once you get the notification saying "Media Upload successful", click on "Done."
Next, within the Campaigns timeline builder, start by creating an action and selecting the date and time that you wish the action to occur. Select the audience you are targeting, then select your Slybroadcast Integration and Deliver VM Msg. Select the MP3 recording in which you uploaded and the phone number you would like it sent "from."
Once you've defined the Ringless Voicemail action, click Create, and you'll see it within your timeline.
Based upon the settings above, 30 minutes prior to the start of the event, Slybroadcast will send your MP3 recording and arrive to your registrant as a missed call and voicemail recording, reminding the registrant about the event about to begin.
How to reconnect your Slybroadcast Integration
If you are encountering issues with your Slybroadcast integration, it is possible that your login information has changed from Slybroadcast, has been reset, or has been closed. If you click 'Test' and it is NOT successful, first step we recommend is reconnecting your integration.
By clicking Re-Connect, you will need to re-enter your Slybroadcast login details for API authentication purposes.
(Do not allow autofill or a password tool; what it populates will be your AEvent login, NOT your Slybroadcast login!)
Once your Slybroadcast account has been successfully added, you will be see it's Connected state, and you are able to click on 'Test'.
A successful connection will yield a positive test result. Congratulations, your Slybroadcast account is now successfully connected to AEvent!
How to remove your Slybroadcast Integration from AEvent
If you want to remove your Slybroadcast integration from AEvent, you need to navigate to Integrations, locate your Slybroadcast integration, and click on the trashcan icon.
You then will be prompted to confirm deletion.
(NOTE: Removing this integration will immediately affect its use with any campaigns that it is active in.)
If you are experiencing issues with this integration but do not desire to REMOVE it, we recommend reconnecting it instead. This will allow its configuration to
continue as set within your campaigns.
Once you confirm removal, the integration within AEvent no longer exists.
Best Practice: We recommend ensuring that your Slybroadcast Account is set up to automatically top-up or that you are on a monthly plan. We've found that credit-based systems tend to run out at just the WRONG time.