You can manage your payment method and get your past invoices through the AEvent Customer Hub. Cancellations and plan changes are handled by our support team.
Update your card or get your invoices
Go to https://services.aevent.com/updateinfo/ and enter the email address you used when you purchased. The Customer Hub will email you a secure link to open your account.
Important: use the same email address you used at the time of purchase. If you enter a different email address, the hub will not find your account.
Once you are in the hub, you can:
Update the card on file and your billing details
View your past invoices and download any of them as a PDF
Resend a receipt to yourself
Cancel your subscription or change your plan
To cancel your subscription, change your plan, or ask anything else about your account, contact our support team and we will take care of it for you.
Where to find this
Billing and subscription options are not in your in-app Settings menu. The Settings menu covers your profile, security, and account preferences. To update your payment method, get an invoice, or make a subscription change, use the links above.
Still stuck? Reach out to our support team and we'll be happy to help.