Integrating MailerSend into your AEvent campaign lets you send transactional emails to your registrants through your own MailerSend account and verified sending domain. At any point in your timeline, AEvent can automatically send an email through MailerSend, using either a MailerSend template or custom email content you write in AEvent. | Timeline Actions:  |
Before you start
To connect MailerSend, you will need:
An active MailerSend account with a verified sending domain.
A MailerSend API Key (also called an API token) generated in your MailerSend dashboard.
How to find your MailerSend API Key
You will need an API Key from MailerSend to connect it to AEvent.
Log in to your MailerSend dashboard.
Open the API tokens section (under Integrations or Settings).
Create a new token with email sending access, then copy the generated key. It starts with mlsn.
[ SCREENSHOT TO ADD: MailerSend dashboard API tokens page, with the token value blurred ]
Keep this key private. Copy it right away, because MailerSend only shows the full token once.
Adding MailerSend to AEvent
In AEvent, go to Integrations and click Add Integration.
Search for and select MailerSend.
Give your integration a name, then click Connect.
A small window will open. Paste your MailerSend API Key into it and confirm to finish connecting.
The API Key is entered in this pop-up window, not on the first naming screen. If the pop-up does not appear, your browser may be blocking it. Allow pop-ups for app.aevent.com and click Connect again.
Once connected, MailerSend will show a Connected status, and you can click Test to confirm the connection.
Enabling MailerSend in a Campaign
Inside any campaign, open the Integrations tab to see all available integrations.
Find MailerSend and toggle it on to activate it for that campaign.
As long as MailerSend is activated, you can use it in your timeline actions. To set sending options, click the cogwheel icon on the MailerSend row.
In the settings, choose your Send From Domain, optionally turn on Send Email on Registration, and pick whether to send a MailerSend Template or a Custom email written in AEvent.
Creating a MailerSend Send Email action
What it does: Sends an email to a registrant through MailerSend at a chosen point in your timeline.
When to use it: Reminders, confirmations, replay notices, or any transactional email you want delivered through your MailerSend account.
To set it up:
In your campaign Timeline, add an action and choose MailerSend, then the Send Email action.
Choose who it goes to and when it fires
How to reconnect MailerSend
If your MailerSend connection stops working:
Go to Integrations in AEvent and find MailerSend.
Click Test to check the connection.
If the test fails, click Re-Connect and re-enter your MailerSend API Key in the pop-up window.
Click Test again to confirm.
How to remove MailerSend
Go to Integrations in AEvent and find MailerSend.
Click the trash icon on the MailerSend card, then confirm the removal.
Removing this integration immediately affects any campaigns it is active in. If you are having trouble, try Re-Connect first. You can always add it again later.
Troubleshooting
"Test" shows failed: Double-check your API Key. Make sure the token is still active in MailerSend and has email sending permission.
The connect pop-up does not appear: Your browser may be blocking pop-ups. Allow pop-ups for app.aevent.com and click Connect again.
Emails are not sending: Confirm MailerSend is toggled on in the campaign's Integrations tab, that a verified Send From Domain is selected, and that the integration shows Connected.
MailerSend does not appear in a campaign: Make sure the integration is connected on the Integrations page first.
If you need any additional help connecting MailerSend to AEvent, please reach out to our support team.
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