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Welcome to AEvent Support & Help Center
Welcome to AEvent Support & Help Center

AEvent User Support Guide

AEvent avatar
Written by AEvent
Updated over a week ago

Welcome to AEvent! For our users, navigating and optimizing our platform is essential. Here's a step-by-step guide to accessing our support:

  1. Account Access: Firstly, ensure you're signed into your AEvent account. You can do so by visiting There are Articles that are only available to you when you are signed in.

  2. Self-Help Resources: Once signed in, you may proceed to our comprehensive help center at This portal is filled with tutorials, frequently asked questions, and detailed documentation to guide you through various features and processes.

  3. Immediate Support and Assistance: In case of urgent issues or if needing direct support, don't hesitate to utilize our live chat feature, found at the bottom right of our platform. Alternatively, email us directly at [email protected]. Our dedicated support team is available from Monday to Friday, 7 AM EST to 9 PM EST. We pride ourselves on our responsiveness; typically, you'll receive a reply within 3 hours from the moment you reach out.

Remember, our goal at AEvent is to ensure your experience is smooth and productive. We're always here to help and appreciate your trust in our platform.

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