Integrating Sendblue into your AEvent campaign lets you send automated SMS, MMS, and iMessage texts to your registrants straight from your event timeline. When someone registers or reaches any point in your campaign, you can automatically reach them on their phone with a personalized message. | Timeline Actions:  |
How to find your API info for Sendblue
You will need your API Key ID and your API Secret Key to connect Sendblue with AEvent. Both come from your Sendblue account.
To find them:
Log into your Sendblue account.
Open your dashboard's API settings, where your keys are listed.
Copy your API Key ID and your API Secret Key. Keep them handy, you will paste them into AEvent in the next step.
Treat your API Secret Key like a password. Anyone who has it can send messages from your Sendblue account, so keep it private.
Adding Sendblue to AEvent
To add your Sendblue integration, you will need to:
Navigate to Integrations within AEvent, click Add Integration, then search for and select Sendblue.
Give your integration a name that works for you, then click Connect.
Enter your API Key ID and API Secret Key from your Sendblue account.
Once your Sendblue account has been added, you will see its Connected state, and you can click Test to confirm everything is working.
Configuring Sendblue within a Campaign
Within any of your campaigns, open the Integrations tab to see all available integrations.
Find Sendblue and activate it by toggling it on.
As long as you have activated the integration, you are ready to use it in your timeline actions.
If you only want to use Sendblue through a timeline action, you can leave the default settings. To configure specific settings, click the cogwheel icon.
Click the cogwheel icon to open Sendblue's campaign settings.
Send on Registration
Sendblue's settings panel includes a Send on Registration option that fires a message the moment someone registers, without needing a separate timeline action. To use it:
Check the Send on Registration box.
Choose a Reg Action from the dropdown: SMS or MMS.
Write your message body. You can personalize it with your registrant's details.
Set the From Number the message will send from.
This is a quick way to send an instant welcome or confirmation text at signup.
Creating Sendblue Timeline Actions
Send SMS
What it does: Sends a text message to your registrant.
When to use it: Reminders before your event starts, a "we're live" nudge, or a follow-up link after it ends.
To set up this action:
In your campaign's Timeline, click Add Action and select Send SMS.
Write your message body. You can personalize it and it supports up to 1600 characters.
Set the From Number the message will send from. This is required for the message to send.
Send MMS
What it does: Sends a media message, an image, audio, video, or Nifty Image, along with your text.
When to use it: A branded reminder graphic, a short video teaser, or a personalized Nifty Image countdown.
To set up this action:
In your campaign's Timeline, click Add Action and select Send MMS.
Choose your media: an Image, Audio, Video, or Nifty Image.
Write your message text to send alongside the media.
Set the From Number the message will send from. This is required for the message to send.
Verify Contact
What it does: Checks a registrant's phone number with Sendblue so you know whether it can receive your messages before you text them.
When to use it: Early in your timeline, to confirm registrants have a textable number before your SMS and MMS actions fire.
To set up this action:
In your campaign's Timeline, click Add Action and select Verify Contact.
Choose the audience and timing for when the check should run.
How to reconnect Sendblue
If your Sendblue connection stops working:
Navigate to Integrations in AEvent.
Find Sendblue and click Test to check the connection.
If the test fails, click Re-Connect.
Re-enter your API Key ID and API Secret Key.
Click Test again to confirm.
How to remove Sendblue
To disconnect Sendblue from AEvent:
Navigate to Integrations in AEvent.
Find Sendblue and click the trash icon.
Confirm the removal when prompted.
Removing this integration will immediately affect
its use with any campaigns that it is active in.
If you are running into issues, try Re-Connecting (above) before removing. You can always re-add the integration later.
Troubleshooting
"Test Connection" shows failed: Double-check your API Key ID and API Secret Key. Re-copy them from your Sendblue account, since an extra space or a swapped key is the most common cause.
Integration not appearing in a campaign: Make sure your AEvent plan includes Sendblue, and that you toggled it on in the campaign's Integrations tab.
Timeline actions not executing: Confirm the integration is toggled ON in the campaign's Integrations tab and that its status shows "Connected."
Message not sending: Confirm the From Number is filled in on the action. SMS and MMS actions cannot send without it.
If you need any additional help connecting Sendblue to AEvent, please don't hesitate to reach out to our support team!
Related Articles
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Twilio — send personalized SMS and MMS to your registrants across your timeline.
SlickText — connect SlickText to send SMS and MMS on signup or at any point in your campaign.