Integrating Claude into your AEvent campaign allows you to power an AI assistant that can automatically answer attendee questions in real time, using your own event content as the “brain.”
When your registrant joins your AStream or Zoom Meeting/Webinar, Claude can read a Q&A CSV stored in Google Sheets and respond in chat on your behalf—clarifying offers, answering FAQs, and handling common objections—so your team can focus on presenting and closing, not typing.
Claude works very similarly to the OpenAI integration, with one key difference: when configuring the integration, you can also select which Claude model you want AEvent to use. |
Campaign Actions:
Reply to Registrant Chat Messages
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How to find your API info for Claude
Before you can connect Claude to AEvent, you’ll need an API key from your Anthropic / Claude Console account.
1. Go to the Claude Console
Visit the Claude Console:
Sign in or create an account.
2. Go to the API Keys page
Find the API Keys section in your under Manage
This is where you create and manage your secret API keys.
4. Create a new API key
Click Create Key, Create API Key, or the equivalent button shown in your Claude Console.
Give the key a clear name, such as:
AEvent Claude Integration
Copy the API key immediately and store it somewhere secure. You’ll use this key once when adding Claude to AEvent.
Adding Claude to AEvent
Steps to add Claude
1. Go to Integrations in AEvent
Log in to AEvent.
From the main navigation, go to Integrations. This is where all native integrations live—email, CRM, SMS, WhatsApp, Google Sheets, AI, and more.
2. Add the Claude integration
Click Add Integration.
Search for Claude, or locate it in the list.
Click Claude to start setup.
3. Name and connect
Give your integration a clear name.
Paste your Claude API key into the API Key field.
Select the Claude model you want this integration to use.
Click Continue.
AEvent will validate the key and mark the integration as Connected if everything is correct.
Model selection note
Claude model availability may depend on your Claude account, Anthropic access, and the models currently supported inside AEvent.
For high-volume chat automation, many teams choose a faster model. For more nuanced event questions, objections, or detailed product answers, you may choose a more capable model. You can select the model that best fits your campaign’s needs during setup.
Side Note 1: Add a Google Sheets integration
Claude will use a CSV/Q&A dataset that lives in Google Sheets, so you’ll also need the Google Sheets integration turned on in AEvent.
Go to Integrations → Add Integration → Google Sheets and connect your Google account.
(For a detailed setup walkthrough, check the existing Google Sheets integration guide here)
You don’t have to actually use the Google Sheets integration for automation in that campaign—it just needs to be enabled so Claude can read from your sheet.
Side Note 2: Prepare your Google Sheet (Q&A CSV)
You’ll get the best results if your AI “brain” (your sheet) is clean and structured.
Recommended format (example):
Column A: Question
Column B: Answer
Optional: Additional columns like Category, Product, or Tags.
Privacy warning (important):
If this sheet comes from a prior event export (e.g., Zoom Q&A, chat logs, support tickets):
Remove all registrant/attendee identifiers:
Names
Emails
Phone numbers
Exact company names or any personal details
Keep only the generic question and your generalized answer.
Anything left in the sheet is fair game for the AI to repeat back to future attendees—so don’t give it personal data you wouldn’t want echoed in chat.
Configuring Claude within a campaign
Once Claude and Google Sheets are both connected at the account level, you can wire them into a specific campaign.
Prerequisites
Google Sheets integration enabled.
Claude integration added.
A Google Sheet prepared with your Q&A content.
Steps inside your AEvent campaign
1. Open your campaign
Go to Campaigns in AEvent.
Open the AStream or Zoom Meeting/Webinar campaign where you want AI-powered chat.
2. Go to the campaign’s integrations or settings
Open the area where campaign integrations are configured.
3. Enable Claude for the campaign
Toggle Claude to On.
Choose the Claude integration you created earlier.
Turn on Reply to Registrant Chat Messages.
Select the Claude model you want this campaign to use.
This model will be used when AEvent sends attendee questions and your Q&A context to Claude.
Select your Google Sheet
Choose the Google Sheets account you connected in AEvent.
Select the spreadsheet that contains your Q&A.
4. Save your configuration
Click Update Settings to lock in your Claude + Google Sheets configuration for this campaign.
How it behaves in your events
Once configured:
During your AStream events, when attendees ask questions in chat, AEvent can pass the question to Claude along with the Q&A from your sheet.
During Zoom Meetings/Webinars, AEvent can do the same using the Zoom chat/Q&A feed.
Claude then responds automatically in chat based on the closest matching Q&A from your sheet, so common questions are handled instantly and consistently.
You or your team can still jump into chat at any time. Claude just takes the load off repetitive questions.
How to reconnect Claude
IIf you are encountering issues with your Claude integration, it is possible that your API key has changed, been reset, lost access, or is no longer active inside your Claude Console account.
If you click Test and it is not successful, the first step we recommend is reconnecting your integration.
Click Re-Connect.
You will need to re-enter your Claude API key for authentication.
Once your OpenAI account has been successfully added, you will see its Connected state, and you will be able to click on 'Test.'
A successful connection will yield a positive test result.
Congratulations, your OpenAI account is now successfully re-connected to AEvent!
How to remove Claude
If you want to remove your Claude integration from AEvent, you need to:
Navigate to Integrations.
Locate your OpenAI integration and click on the Trashcan icon.
You will then be prompted to confirm the deletion.
Once you confirm removal, the integration within AEvent no longer exists.
⚠️ NOTE: ⚠️
Removing this integration will immediately affect
its use with any campaigns that it is active in.
If you are experiencing issues with this integration but do not desire to REMOVE it, we recommend reconnecting it instead.
This will allow its configuration to continue as set within your campaigns.
🆘 Help Is Here 🆘
If you have any questions about this Integration, please reach out to our Support Team with any questions about the Claude and AEvent Integration.