Campaign Monitor | AEvent Help Center

Teaming up AEvent with Campaign Monitor will allow you to add a registrant to a Client List when they register.

You will be able to create a Timeline Action to remove a subscriber/registrant from your event using the integration.

Timeline Actions:

Adding your Campaign Monitor Account to AEvent

In order to add your Campaign Monitor Integration you will need to first

Navigate to Integrations within AEvent,
Click Add Integration in the top right

Search and select Campaign Monitor and Add Integration

Then name your integration as you see fit, and click 'Add'

Next, enter your Email and Password for Campaign Monitor and click Continue

And click on 'Allow Access' on the next Popup

Once your Campaign Monitor account has been successfully added, you will be see it's Connected state, and you are able to click on 'Test'.

A successful connection will yield a positive test result.

Congratulations, your Campaign Monitor account is now successfully connected to AEvent!

Configuring your Campaign Monitor Integration within a Timeline

In order to utilize your Campaign Monitor Integration within AEvent, you need to activate it within the timeline you are working with.

To do this, open the timeline you are working on and go to the Integration settings

Find, Select, and Set your Campaign Monitor Integration as Active

If you click on the Settings Cog Wheel, you'll see there where you can set up to Add To List On Registration

You will need to select the check box next to Add To List On Registration to be able to see the Client and List options
Toggle the Show toggle next to the Custom Fields to use them to connect AEvent to Campaign Monitor

Once you are done setting up your settings make sure you click the Update Settings button at the bottom

That is how to set up Campaign Monitor to capture Registrant info from the registration process.

Creating A Timeline Action With Campaign Monitor

Go to the timeline and day you want to trigger your Action/s make sure that the integration you want to use is active on this timeline (see how above ⬆️)

Click on the Create Action button in the top right to get started

Select the Date and Time that you wish the action to occur
Select the Audience you are targeting
Select your Campaign Monitor Integration
Select the option Remove Subscriber
Then click Create

This is how it will look on your timeline.

How to reconnect your Campaign Monitor Integration

If you are encountering issues with your Campaign Monitor integration it is possible that your login information has changed from Campaign Monitor, has been reset, or has been closed.

If you click 'Test' and it is NOT successful, first step we recommend is reconnecting your integration.

Click Re-Connect

Re-login to your Campaign Monitor account

Click Allow Access when this popup comes up

Once your Campaign Monitor account has been successfully Re-Connected, you will be see it's Connected state.

From here you are able to click on 'Test' to make sure it is connected

A successful connection will yield a positive test result.

Congratulations, your Campaign Monitor account is now successfully connected to AEvent!

How to remove your Campaign Monitor Integration from AEvent

If you want to remove your Campaign Monitor integration from AEvent,

You need to navigate to Integrations

Locate your Campaign Monitor integration and click on the Trashcan icon.

You then will be prompted to Confirm deletion

⚠️ NOTE: ⚠️

Removing this integration will immediately effect

it's use with any timelines that it is active in.

IF you are experiencing issues with this integration, but do not desire to REMOVE it, we recommend on reconnecting it instead.

This will allow it's configuration to continue as set within your timelines.

🆘 Troubleshooting 🆘

If you have any problems with your integration:

The first thing to do is press the "Test" button on the Integration.
- This will confirm if the connection to the integration is valid.
- If you continue to have problems, delete and re-add the integration.