Amazon SES | AEvent Help Center

Amazon SES, or Amazon Simple Email Service, is a cloud-based email service provided by Amazon Web Services (AWS); enabling this integration in AEvent, you can send emails to attendees upon registration.

Furthermore, it lets you schedule reminder emails leading up to the event and set up prompts for post-event follow-ups.

Once configured, it provides a fully automated email delivery process.

Timeline Actions:

How To Find Your API Info For Amazon SES

You will need to get the Access Key ID and your Secret Access Key to integrate Amazon SES with AEvent.

To find your Access Key ID and your Secret Access Key, you will need to log into your AWS account and create these.

You need to click on your Account Name in the top right corner.
Select Security Credentials.

Choose the IAM you want to use.
On the dashboard, go to Access Keys.
- Here is where you will find the Access key ID, and you will not find the Secret Access Key.
  - If you did not put the Secret Access Key somewhere you can access it, then you will need to click on the Create Access Key button.

Once created, you will want to copy and keep these Keys in a safe spot.
You will need to enter these again if you need to reconnect the integration to AEvent.

By clicking the Done button, it will take you back to your dashboard, and you can see the Access key that was created.

Note: You Will ONLY See This Once

You have completed getting the Access Key ID and Secret Access Key to integrate Amazon SES with AEvent.

Adding Amazon SES To AEvent

In order to add your Amazon SES Integration, you will need to first navigate to Integrations within AEvent, search / select Amazon SES, click Add Integration.

Then name your integration as you see fit, and click 'Add.'

Once here on the access popup, you will need your Access Key ID and your Secret Access Key and add them to the Pop-up form.
Then, you will need to set your region and click "Continue."

Once your Amazon SES account has been successfully added, you will see it's Connected, and you are able to click on 'Test'.

A successful connection will yield a positive test result.

Congratulations, your Amazon SES account is now successfully connected to AEvent!

Activating & Configuring Amazon SES For Your Timeline and On-Registration Email

Go to the timeline you want to use Amazon SES on and go to the integration settings.

Find Amazon SES and toggle it on.
Click the Cog Wheel for the Integration's Settings for On-Registration Email.

🗒️ NOTE: 🗒️

As long as you have Activated the integration, you are good to use it for your Timeline Actions.

If you wish to only send Amazon SES Emails thru timeline actions and not when someone registers for your event, you can skip the rest of this step.

You will want to click on the Disabled Toggle, it will show Enabled, and an Edit Option will appear to the left of the toggle.

Once you click on Edit, it will open up an email editor so you can create your email that will go to the people who just registered for this event.

You also have many options to personalize the email with.
- e.g., Registrants first name, Join Link, etc
and Save.

If you tick the check box, you can Collect Engagement Metrics.

And that is it. You now have set up an Email to trigger when a person registers for your event.

Creating A Timeline Action With Amazon SES

Go to the timeline and day you want to trigger your Action/s. Make sure that the integration you want to use is active on this timeline (see how above ⬆️).

Click on the Create Action button in the top right to get started

Select the date and time that you wish the action to occur
Select the audience you are targeting
Select your Amazon SES Integration
Create the email message, and if you so choose, Collect Engagement Metrics
Then click Create

This is how it will look on your timeline.

How To Reconnect Amazon SES

If you are encountering issues with your Amazon SES integration, it is possible that your API information has changed from Amazon SES, has been reset, or has been closed.

If you click 'Test' and it is NOT successful, first step we recommend is reconnecting your integration.

By clicking Re-Connect, you will need to re-enter your Amazon SES details for the API authentication purpose.

Once your Amazon SES account has been successfully added, you will see its Connected state, and you will be able to click on 'Test.'

A successful connection will yield a positive test result.

Congratulations, your Amazon SES account is now successfully re-connected to AEvent!

How To Remove Amazon SES

If you want to remove your Amazon SES integration from AEvent:

You need to navigate to Integrations

Locate your Amazon SES integration and click on the Trashcan icon.

You then will be prompted to confirm deletion.

Once you confirm removal, the integration within AEvent no longer exists.

⚠️ NOTE: ⚠️

Removing this integration will immediately affect its use with any timelines that it is active in.

If you are experiencing issues with this integration but do not desire to REMOVE it, we recommend reconnecting it instead.

This will allow its configuration to continue as set within your timelines.

🆘 Help Is Here 🆘

If you have any questions about this Integration please reach out to our Support Team with any questions about the Amazon SES and AEvent Integration.