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Creating & Understanding Sub-Accounts, Roles & Permissions in AEvent

Updated this week

As your team or partner network grows, AEvent gives you the ability to add subaccounts with different roles—each with carefully defined levels of visibility and control. This ensures the right people see the right data, and nothing more.

You can manage roles from your dashboard under:

Settings → Role Management

Available Roles & What They Can Access

Here’s how permissions break down by role:

👑 Superadmin (You)

  • This is the primary account owner—the account that created the workspace.

  • You cannot create additional superadmins.

  • Has full, unrestricted access to everything: webinars, campaigns, integrations, registrants, media, and all subaccounts.

  • Can see and manage anything created by any other account under the workspace.

🧑‍💼 Admin / Manager

  • Can create and manage their own webinars, campaigns, integrations, etc.

  • Can see and edit anything created by the Superadmin.

  • Cannot view or access anything created by Partner or Fresh accounts.

  • Visibility into other subaccounts is permission-based:

    • No permission: can’t see subaccounts.

    • Read-only: can view but not manage them.

🤝 Partner

  • Can view Admin campaigns, but must duplicate them to edit.

  • Cannot see Admin webinars, integrations, or registrants unless explicitly shared.

  • Shared items:

    • Integrations: can refresh and tag, not delete or rename.

    • Webinars: can view, not edit or delete. Does not appear in Support Portal.

    • Registrants: can view, not delete or ban.

  • Cannot view or manage subaccounts or account settings.

🆕 Fresh Account

  • Brand new subaccount with no access to anything created by others.

  • Must build their own content from scratch unless granted permissions.

Permission Layers (Read vs Full Access)

For extra control, roles can be assigned read-only access to specific feature areas:

Area

No Access

Read-Only Access

Media

Can't view files

Can view only—no upload, move, or rename

Dashboard (Webinars)

No visibility

Can view, not schedule or edit

Campaigns

No visibility

Can view, not create or edit

Integrations

No visibility

Can view, not delete or rename

Leads (Registrants)

No access

Can view, not delete or ban

Account Management

No subaccount visibility

Can view subaccounts if granted read-only access

Best Practices

  • Use Admin/Manager for internal team members who run or build campaigns.

  • Assign Partner for agencies, collaborators, or affiliates needing limited access.

  • Apply read-only permissions when someone needs visibility, not control.

  • Keep your Superadmin account secure—it’s the master key to your AEvent workspace.

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